Challenging mainstream media, documenting real life and sharing with the community: an analysis of the motivations for producing citizen journalism in a post-disaster city

The aim of this article is to explore the motivations that drove many ordinary people to produce citizen journalism after the earthquake that destroyed the Italian city of L’Aquila in 2009. Using in-depth interviews, we investigate the motivations and the obstacles underlying the publication of grassroots information related to the post-earthquake situation. Findings highlight that people were largely motivated to upload their content online: (1) to contrast the quake-related news provided by Italian mainstream media with their own perceptions; (2) to document their lives and the ‘real situation’ of the city; and (3) to share their points of view with other citizens trying to re-establish online the ties broken offline because of the catastrophe. Analysis shows that these non-professional journalists also had to face a series of obstacles, such as risks of fragmentation and lack of professionalism, funding and visibility.