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Cause-Related Marketing and Trust: Empirical Evidence on Pinkwashing

de Luca Patrizia
•
Schoier Gabriella
•
Vessio Alice
2017
  • journal article

Periodico
MERCATI E COMPETITIVITÀ
Abstract
Over the past several years, cause-related marketing (CRM) has become an important tool that many companies use to differentiate themselves from competitors. However, this type of marketing has also received criticism. Consumers are becoming increasingly skeptical about the authenticity of these initiatives because some companies attempt to improve their image by hiding information that may be perceived as negative. Marketing literature has paid more attention to environmental CRM than to initiatives associated with other issues such as health and those related to women’s health. However, in recent years, a growing number of companies have implemented actions to support these concerns. This paper aims to contribute to this field by focusing on CRM initiatives to fund breast-cancer research and on their misrepresentations. Combining qualitative and quantitative methods via a semi-structured questionnaire, this study confirms the influence of pinkwashing on consumer trust, consumer-perceived risk, and consumer confusion.
DOI
10.3280/MC2017-002004
Archivio
http://hdl.handle.net/11368/2914384
https://www.francoangeli.it/riviste/Scheda_Rivista.aspx?IDArticolo=59474&Tipo=Articolo%20PDF&idRivista=125
Diritti
closed access
license:digital rights management non definito
FVG url
https://arts.units.it/request-item?handle=11368/2914384
Soggetti
  • Cause-related marketi...

  • Pinkwashing

  • Trust

  • Consumer Confusion

  • Consumer perceived ri...

Visualizzazioni
31
Data di acquisizione
Apr 19, 2024
Vedi dettagli
google-scholar
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