The essay focuses on the notion of public service related to the management of cultural heritage. Starting from the prospective
of general administrative law, the concept of public service is very complex and difficult to summarize in a standard form. Even
more so if we try to apply the notion to the management of cultural heritage, being cultural heritage itself so complex and
elusive. Even so, there are some clues in the Italian legislation that can be useful in the analysis of cultural heritage
management by public administration, such as the strike law. By coherently interpreting these elements, the essay then tries
to understand if the position of the citizen who relates to cultural heritage can properly be a right (such is called by legislation)
or if, in reality, is something less, such as a legitimate interest (interesse legittimo). The conclusion is not in itself irrelevant,
because different solutions lead to different tools by which public administration manages the cultural heritage but also by which the citizen can access that same heritage.
