The elevator is a machine, a transport system, a space. It is the solution par excellence addressed to everyone. Its installation and use should be simple, and open to all users. The accessibility (for all), safety, and hygiene aspects of the elevator are constantly evolving: on these topics, this research takes its first steps and deepens each subject connected to ‘the vertical travel’. The paper introduces the European Standards on elevator’s accessibility, defines the declination of DfA/HCD methodology applied to product design processes, and shows some innovative product solutions inspired by the health emergencies, which are suitable for inclusion and safety above the current circumstances. Finally, the interaction of the studies represents the base for future research collaboration about the safe and fair use of elevators and vertical journeys.
