You need to have adequate communication skills to make phone calls. Communication is very fast, it can be done anywhere and anytime, and this can cause stress but also reassurance. From the survey it appears that people have their mobile phone first and foremost to be accessible everywhere, because they can receive messages, respond to work needs and security reasons. From the factorial analysis applied to the scale of opinion it emerges that for cellular owners the first factor describes it as "antidote to solitude" and the second is related to its instrumental function. The cell phone is therefore an object not only useful for its communicative function but it becomes necessary to respond to security and to psychological tranquility.
