Present paper describes a measurement model that allows us a complete and flexible benchmarking
among different research institutions (universities and research centres). The completeness of
comparison comes out from the use of indicators which concern the main measurement dimensions
of research, while the flexibility rises from the possibility to customize the evaluation methods
designing new indicators. The model is made up of quantitative and simple measures and
performance indicators that work well for all research institutions. It is organized into three
measurement levels. These helps us to identify best practices as regards both particular results and
overall performances of institutions. The model has been implemented in five Italian research
institutions. Implementation proves that measurement model is a complete, simple and useful tool
for research institutions performance benchmarking.
