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Conversational-Agent for Patient Information Leaflet

Riccardo Lunardi
•
Paolo Coppola
2024
  • book part

Abstract
Conversational agents offer a natural way to interact with users, providing a wide range of services in different fields. In the healthcare sector, conversational agents can be used to provide information about medications, diseases and treatments. In this paper, we present a conversational agent designed to provide information about Patient Information Leaflets (PIL), originated from the SeSaMo web service. The conversational agent is powered by a Large Language Model and uses a Retrieval-Augmented Generation (RAG) framework to generate the text. We present the preliminary results of the system, showing that the RAG framework can be used to generate high-quality text. The next steps will be to expand the architecture to handle questions about multiple medications and to provide information about the interactions between them, evaluating the system with a larger dataset of questions and answers.
Archivio
https://hdl.handle.net/11390/1292426
info:eu-repo/semantics/altIdentifier/scopus/2-s2.0-85209371823
https://ceur-ws.org/Vol-3802/paper14.pdf
https://ricerca.unityfvg.it/handle/11390/1292426
Diritti
open access
license:creative commons
license uri:http://creativecommons.org/licenses/by/4.0/
Soggetti
  • conversational agents...

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