AGATA (Multi-services agency based on telecommunication centres for the integrated management of
mobility and of accessibility to transport services) is an INTERREG III B MEDOCC area project, which
began in July 2004 and will last until June 2006.
The AGATA consortium of 8 partners from 3 European countries (Italy, Spain and Portugal) and one
South Mediterranean country (Morocco), works towards the development of a multi-service agency
which coordinates flexible transport and mobility services in urban and rural areas. This agency will be
based on modern information and communication technologies, and composed of a network of services
facilitating interactions between actors and agency. The project represents an example of transfer from the
world of research to public administrations and transport companies, based on IST IV FP projects.
AGATA’s goals are: successful undertaking of feasibility studies and pilot projects, the results of which
will be widely diffused, exchange of experiences and best practices, identification of a business model for
an ICT based telecommunication centre.
AGATA was born in a context of growing mobility problems which this paper considers before going
on to describe various different actions (studies, pilot actions, experiences exchange, results diffusion and
promotion), which are currently being carried out both at a general project level and at a local level by the
different partners. The results of these actions should in theory have an impact on the local environment
and on the issues of transport and mobility on a wider scale. This paper shows the expected results and
evaluation techniques and the possible future of such initiatives in political and financial terms.
