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Managing Generational Tensions Toward Digital Transformation: A Microfoundational Perspective

Annosi, Maria Carmela
•
Balzano, Marco
•
Ciacci, Andrea
altro
Terlouw, Jasmijn
2023
  • journal article

Periodico
IEEE TRANSACTIONS ON ENGINEERING MANAGEMENT
Abstract
The rise of digital technologies poses new organizational challenges, redesigning organizational structures, paving the way for new opportunities. Despite the growing body of research on digital transformation, there has been relatively little research on the microfoundational mechanisms that contribute to the successful digital transformation of workplaces. Drawing from the microfoundational perspective, this study examines managers’ cognition regarding the digital transformation of the workplace, with a particular focus on how generational differences among managers influence such cognitions. To explore this topic, a case study was conducted using 25 semistructured interviews and field observations at a Dutch multinational enterprise. The findings identify key mechanisms related to digital transformation processes, highlighting how generational differences between managers belonging to Generation X and Generation Y necessitate efficient coordination to cope with organizational tensions and successfully pursue the digital transformation of workplaces. This coordination can be supported by orchestrating managers, a shared vision, and the development of a flexible paradigm. The study concludes with a discussion of the implications, limitations, and avenues for future research.
DOI
10.1109/TEM.2023.3285735
WOS
WOS:001025559700001
Archivio
https://hdl.handle.net/11368/3089878
info:eu-repo/semantics/altIdentifier/scopus/2-s2.0-85163527619
https://ieeexplore.ieee.org/document/10164282
Diritti
open access
license:creative commons
license uri:http://creativecommons.org/licenses/by/4.0/
FVG url
https://arts.units.it/bitstream/11368/3089878/3/Balzano Managing generational tensions toward.pdf
Soggetti
  • Digital transformatio...

  • digital workplace

  • gen X

  • gen Y

  • managerial cognition

  • microfoundations

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