These proceedings represent the work of researchers presenting at the 16th European Conference on Knowledge Management
(ECKM 2015). We are delighted to be hosting ECKM at the University of Udine, Italy on the 3-4 September 2015.
The conference will be opened with a keynote from Dr Madelyn Blair from Pelerei Inc., USA on the topic “The Role of KM in
Building Resilience”. On the afternoon of the first day Dr Daniela Santarelli, from Lundbeck, Italy will deliver a second keynote
speech. The second day will be opened by Dr John Dumay from Macquarie University, Sydney, Australia.
ECKM is an established platform for academics concerned with current research and for those from the wider community
involved in Knowledge Management to present their findings and ideas to peers from the KM and associated fields. ECKM is
also a valuable opportunity for face to face interaction with colleagues from similar areas of interests. The conference has a
well-established history of helping attendees advance their understanding of how people, organisations, regions and even
countries generate and exploit knowledge to achieve a competitive advantage, and drive their innovations forward. The
range of issues and mix of approaches followed will ensure an interesting two days.
260 abstracts were initially received for this conference. However, the academic rigor of ECKM means that, after the double
blind peer review process there are 102 academic papers, 15 PhD research papers, 1 Masters research papers and 7 Work in
Progress papers published in these Conference Proceedings.
These papers reflect the continuing interest and diversity in the field of Knowledge Management, and they represent truly
global research from many different countries, including Algeria, Austria, Bosnia and Herzegovina, Brazil, Canada, Chile, Colombia,
Cuba, Cyprus, Czech Republic, Estonia, Finland, France, France, Germany, Hungary, India, Indonesia, Iran, Ireland,
Italy, Japan, Jordan, Kenya, Lithuania, Mexico, Nigeria, Norway, Pakistan, Poland, Portugal, Romania, Russia, Slovakia, Slovenia,
South Africa, Spain, Sri Lanka, Sultanate of Oman, Sweden, Switzerland, Thailand, The Netherlands, UK, United Arab
Emirates, USA and Venezuela.
We hope that you have an enjoyable conference.
Maurizzio Massaro and Andrea Garlatti
The University of Udine, Italy
September 2015
