The adoption of new equipment in a work environment is
usually meant to improve technology, increase safety and
strengthen environmental protection. At the same time,
however, technological changes can influence workers’
performance, thus workload and tasks’ reallocation should
always be evaluated whenever new equipment is introduced.
The aim of this study was to evaluate the effects on operators’
workload of new procedures adopted in a Marine Terminal
Control Room following recommendations provided in a
previous study (Plet, Gerbino, Tognolli, & Marcatto, 2013).
Moreover, operators’ acceptance and satisfaction of the new
procedures were assessed. Results show that the new
procedures have improved work performance leaving the
overall subjective workload unchanged at a medium-low
level.
